The other day, Alice, one of my coworkers, called asking about Legal Assistance and what role a legal process outsourcing ...

According to 4.5-star Wedbush Securities analyst Dan Ives, the broader software industry is now set to benefit from the exploding use cases of ...

I had the chance to talk to Dan Roche, CMO at Workbooks, about how AI is currently being applied to CRM and which business challenges it may help solve in the future.

Use precise geolocation data and actively scan device characteristics for identification. This is done to store and access ...

From the new Business Suite to the Business Data Cloud and the AI apps, everything is to be pre-configured in the cloud.

It is the internal customer (the employee) that constitutes the kingmaker through continuous, innovative and agile value ...

From AI to ROI via EX - Freshworks priorities for 2025 take shape as revenues rise, losses narrow in 2024 Employee Experience ...

Salesforce has announced a new CFO+ with an expanded set of responsibilities as a company veteran who "bleeds CRM" prepares ...

Financial Cloud, a provider of enterprise software solutions, partnered with bank payment company GoCardless to improve ...

The Payment Card Industry Data Security Standard (PCI DSS) is a set of security guidelines designed to protect cardholder data, secure payment processing, safeguard organizations from breaches and ...

From streamlining operations and enhancing customer relationships to driving growth and innovation, Kehinde Ogundare shares ...