Upshop, a leader in retail technology solutions, today announced two strategic promotions within its executive leadership ...

One of the most common reasons is that strategy is not linked to daily operations. Employees at all levels must understand ...

Building high-performing product teams requires a clear vision, strong goal-setting practices, a focus on individual growth ...

Event summary produced by The Globe and Mail Events team. The Globe’s editorial department was not involved.

StructuredWeb, the leading AI-powered enterprise channel marketing automation and communications platform, today announced the appointment of Julian Ward as Chief Customer Officer (CCO). In this role, ...

For service providers, budgeting isn’t just about keeping the lights on—it’s a strategic tool to drive growth and innovation.

Every time you turn around, it looks like someone is taking a shot at customer success (CS). Whether at last year’s SaaStr or elsewhere, more voices have been calling for new approaches to CS — ones ...

Businesses are doubling down on AI investments, recognizing AI’s ability to revolutionize customer engagement and service ...

Efficient warehouse operations are essential for reducing costs, boosting productivity, and ensuring customer satisfaction.

Introhive, the leading Relationship Intelligence platform is pleased to announce the appointment of Joanna Trimble to the newly created Chief ...

In today’s fast-paced job market, professionals are often advised to master new technologies and cultivate soft skills. But ...

As the economic landscape shifts, business owners must strike a balance between adapting to change and maintaining strategic ...