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Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced Genesys Cloud Social to help ...

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Customer engagement software provider Braze (NASDAQ:BRZE) beat Wall Street’s revenue expectations in Q4 CY2024, with sales up ...

Founded in 1999, Salesforce remains one of the world's most popular and trusted software companies. At its core, Salesforce ...

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Automation has transformed the way we approach lead generation, allowing us to work smarter, not harder. With the global ...

Discover how South Africa's 26 million social media users are reshaping the influencer marketing landscape, and learn what ...

As conversational AI becomes more pervasive, organizations face two challenges: to adopt these systems quickly and to ensure ...

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In today's digital age, simply having an online store isn't enough. Understanding how to market products effectively is the ...

With customer data, businesses can customise promotions, services and communication to align with what consumers desire ...