In today’s competitive market, customer loyalty is no longer guaranteed. Research shows that 70% of consumers worldwide have ...

While these factors are important, sustained business growth ultimately hinges on customer centricity – putting your customers at the heart of everything you do. In today’s competitive market, ...

While these factors are important, sustained business growth ultimately hinges on customer-centricity - putting your customers at the heart of everything you do. In today’s competitive market ...

As one of the country’s major energy players, Manuel V. Pangilinan-led Manila Electric Company (Meralco) is on a mission to ...

Kuwait International Bank (KIB) held its Annual General Meeting (AGM) and Extraordinary General Meeting (EGM) on Thursday, 20 ...

The most effective business strategies aren’t built on intuition; they’re built on data and deep consumer understanding.

The Chief Executive Officer of Orange Jordan, Eng. Philippe Mansour, and the President of Hussein Technical University, ...

Onclusive, a global leader in media intelligence and PR technology with offices in London, New York, Madrid, Dublin, Hamburg, ...

Drawing on illustrative examples — from Airbnb and Uber (born of economic volatility) to 3D printing and autonomous vehicles ...

Here are four strategies for embracing a customer-centric approach to growth in order to balance acquisition with retention.