Gill Charlton has been fighting for Telegraph readers and solving their travel problems for more than 30 years, winning ...

“Our mission is to make DevOps as autonomous as it is secure,” said founder and Chief Executive Venkat Thiruvengadam. “We’re ...

stratusAI Desk Agent is the newest addition to CareCloud’s AI portfolio, developed within the Company’s AI Center of Excellence and powered by advanced large-language models, real-time reasoning, and ...

UK renewable energy company shifts from per-user to ticket-based IT support pricing with Cognizant, targeting first-time fix ...

Consumer to Business Communications Trend Survey 2025-2026. The findings show that as smartphone adoption continues to rise, ...

Serval Inc., a startup using artificial intelligence to process help desk requests, has raised $75 million in funding at a $1 ...

Police in Littlestown Borough executed a search warrant at A-1 Motors Detailing and Service, leading to the finding of two ...

The business landscape is shaped and reshaped by the perceptions, stories, and needs of customers. Every interaction, whether ...

Army Community Service is calling for volunteers to be the “face” of Redstone, assisting with information referral and other tasks at the front desk of the Pershing Welcome Center on ...

The Met announced it was closing 10 police station front desks in October, leaving London with just two front desks operating ...

Service desk agents are here to help, and we all prefer to talk to an understanding person than a chatbot when wrestling with an IT problem. Unfortunately, it’s this human element that cybercriminals ...