AI agents are all the rage. But no one knows exactly what an agent is, partly because companies define them radically ...

Salesforce's survey reveals a public eager for AI-driven government efficiency, with potential to reclaim hours spent on ...

Singapore’s flagship carrier is deploying Salesforce’s Agentforce AI agent platform to improve customer interactions and ...

PayPal scammers adopt Docusign API to con customers, electronic employee monitoring reaches an all-time high and Reddit is a ...

Learn how Salesforce Agent Exchange leverages AI and human collaboration to streamline customer support, optimize costs, and ...

In this regard, Adobe is following the lead of Salesforce, which dominates the customer relationship management software ...

Here are five companies that have launched AI tools designed to help organizations complete time intensive functions more efficiently.

Salesforce talent executive Lori Castillo Martinez told Business Insider that collaboration and task management are two key ...

We speak to Salesforce's Alice Steinglass about what's different building apps with agentic AI - and how they'll interact ...

AI agents will offer integrated capabilities that allow consumers to control multi-process functions unlike existing AI that ...