SAP's Business Data Cloud announcement was one of the most ambitious in the company's history. It also raised a flurry of ...

Running an organization with a single brand identity vis-a-vis one with multiple brand identities are two completely ...

An exclusive interview with Pfizer’s Wayne Simmons on reshaping customer experience by listening to those interacting with ...

SER Group, a leading provider of Intelligent Content Automation solutions, is acquiring AFI Solutions, a specialist in the digitalization and optimization of document-centric processes in SAP. With ...

Enterprise resource planning (ERP) is a software that enables organizations to manage and automate their business processes. This software has been widely used for back-office operations, which ...

While finance leaders surveyed currently value customer relationship management tools most, they expect buzzy GenAI to enjoy the highest future investment levels.

Managing your business optimally — especially a small company or startup with a limited budget — requires efficient coordination between different parts of your organization. Using enterprise resource ...

Health insurer HBF’s mammoth IT transformation is paying off for its frontline customer service, as it cuts handling times for queries or policy changes by over half an hour. Last year, the not ...