The future of the CRM market in South East Asia lies in hyper-personalization, conversational AI, and smart CRM solutions that enable real-time engagement and proactive customer support. Additionally, ...

Contentful's new features further help companies create and manage compelling digital experiences for customers.

SAP's Business Data Cloud announcement was one of the most ambitious in the company's history. It also raised a flurry of ...

Attackers know this and take advantage of SAP’s vulnerabilities. These vulnerabilities include configuration errors, access ...

Now we have created this guide, offering insight into the best free CRM software on the market. Below we dive into each highlighting key features, what makes them competitive, and which types of ...

Salesforce's CRM software helps businesses maximize customer data with features like lead scoring, omnichannel routing (which directs customer inquiries to the right agent across multiple channels ...

These data include the following: A good CRM database offers features that will help businesses organize their leads and contacts, personalize customer engagement, and generate meaningful insights ...

Enterprise Connect, the leading conference and exhibition for enterprise communications and customer experience (CX), will feature hundreds of cutting ...

Personal customer relationship management (CRM) software helps individual users organize, manage, and track their contacts, schedules, and communications. These platforms possess features like a ...