Ring founder Jamie Siminoff inspires the transmission and distribution workforce in his keynote address at DISTRIBUTECH in ...

To me, the word “customer” implies a transactional relationship. A customer buys a product or service, and the relationship typically begins and ends with the purchase. The focus is on the ...

U.S. regulators are recalling more than 46,000 Cybertrucks, the eighth recall of the Tesla vehicles since deliveries to ...

Why Nvidia, OpenAI, Google DeepMind, Anthropic, and Microsoft are among Fast Company’s Most Innovative Companies for 2025.

Customer satisfaction with Cadillac dealer service puts the brand in third place in the premium segment, with SUV and ...

GMC rated significantly above average in customer satisfaction with dealership repair and maintenance of vehicles according ...

At this year’s Enterprise Connect, Cisco rolled out new AI agents for Webex designed to improve customer service experiences.

Here are 10 ways AI is reshaping customer service and how businesses can overcome the challenges of AI adoption.

Automaker Ranked #1 in Customer Satisfaction for Dealership Service in the 2025 U.S. Customer Service Index (CSI) Study CAMDEN, N.J., March 13, 2025 /PRNewswire/ -- Subaru of America, Inc. and its ...

Do you just love taking your car to the dealer for service? J.D. Power says consumer satisfactiong with service visits "remains strong for a second consecu ...

and its network of more than 200 dealers earned the number one ranking overall in the J.D. Power 2025 U.S. Customer Service Index Study (CSI) released Thursday. Porsche also earned the top spot in ...