1. Proactive Support: Address issues before they escalate. Follow up, check in and make customers feel cared for. 2. Surprise ...

Sometimes a small thing is enough. Like saying “thank you” to someone without any reason, or sending a gift of chocolates ...

METRO DETROIT — Andrew Dore and Andy Colohan were ready to shop on Record Store Day April 12. The Madison Heights residents ...

Quitting a job is never easy, but it's even more challenging when the pay is good. Oftentimes, an employee will suffer at a ...

The reporting ignored these types of facts, and the editorial board doubles down on this counterproductive approach, also getting simple things wrong. Given publicly available information and pages of ...

If you or someone you know is struggling with mental health, help is available. Dial or text 988 or visit 988lifeline.org for ...

A Croydon pizza shop has applied to extend its opening hours until 3am, but not everyone is happy with the plan.

When Jeremy* put an underperforming employee at his accountancy firm on special measures, he was secretly hoping to find a ...

A TikTok-fueled viral trend encouraging mayhem during screenings is causing some theaters to kick out moviegoers, while ...

The House of Representatives—with the help of four Democrats—just passed a bill that could disenfranchise millions.

As the deadline for DHS personnel to decide on employment deferment arrives, CISA’s workforce shakeup could have a devastating effect on cybersecurity efforts across the country.