The new Teams Phone Extensibility will allow organizations to get the best of their Teams platform by integrating it with ...

Sales teams are increasingly tasked with delivering real-time ... or subscribe to vehicles. Using Microsoft Dynamics 365 customizable tools, they were able to quickly build an infrastructure that ...

They connect to both Microsoft Dynamics 365 and Salesforce, so sales reps can nurture and close deals without even opening their CRM. And they can be fine-tuned to connect to all your business data, ...

On Wednesday, Microsoft unveiled Sales Agent, which can help sales teams close more deals faster ... users can connect Sales Agent and Sales Chat to Dynamics 365 and Salesforce, two industry ...

Imagine this: you’re in a hybrid meeting, juggling between trying to hear a colleague over background noise ... we rely on, like Microsoft Teams and Microsoft 365 Copilot. Whether it’s ...

It can then provide descriptions and background info ... you can use Copilot directly in Microsoft 365 apps, like Word, Excel, Outlook, PowerPoint, OneNote, and Teams (Copilot for Teams requires ...

Contact centers are key to exceptional customer support and business growth, yet many struggle with integrating AI driven experiences and multiple channels efficiently.

Microsoft is investigating a new Microsoft 365 outage that is affecting Teams customers and causing call failures. Since the incident started more than one hour ago, outage monitoring service ...

Thousands of Microsoft 365 users reported experiencing issues ... other services including Excel, PowerPoint, Teams, and Azure were also impacted. Microsoft further said that they have identified ...