Small businesses can finally develop AI solutions, humans are important, agents are the buzzword and can anyone actually ...

The real challenge of CRM success isn't choosing the right system, but ensuring your team is trained and supported for ...

ServiceNow CMO Colin Fleming shares why the company is rebranding themselves as a CRM company in the midst of the rapid and significant impact agentic AI is having on the industry. And also shares a ...

THE WOODLANDS, Texas, Jan. 21, 2025 (GLOBE NEWSWIRE) -- Lexicon Pharmaceuticals ... In advance of topline data from the Phase 2b PROGRESS trial anticipated later this quarter, the event will ...

I had the chance to talk to Dan Roche, CMO at Workbooks, about how AI is currently being applied to CRM and which business challenges it may help solve in the future.

CRM: Where is the customer at with AI? There's been a lot of concern, starting with the fiction of the Terminator movies, and now with the very real problem of hallucinations, making some businesses ...

According to 4.5-star Wedbush Securities analyst Dan Ives, the broader software industry is now set to benefit from the exploding use cases of ...

In advance of topline data from the Phase 2b PROGRE We recently compiled a list of the 10 Best Diabetes Stocks To Buy Under $10. In this article, we are going to take a look at where Lexicon ...

Salesforce's CRM software helps businesses maximize customer data with features like lead scoring, omnichannel routing (which directs customer inquiries to the right agent across multiple channels ...

The previous administration’s progressive lexicon has been swept away, replaced by a new official language of a bureaucracy under fire from its own president. By Shawn McCreesh Reporting from ...