An annoyed guest implored Carnival Ambassador John Heald to put an end to singing Happy Birthday in the main dining rooms.

Malaya Grace Hammond is among the latest fatalities identified from the Texas floods. Hammond's family said she was swept ...

The legendary actor, now celebrating 50 years in the business, opens up about his fraught relationship with Roseanne, bombing ...

Carnival Cruise Line Brand Ambassador John Heald, who diligently responds to hundreds of passenger questions and complaints every day on his popular Facebook page, doesn’t deserve the onslaught ...

Brand Ambassador John Heald has struggled to keep up with the outrage over Carnival's new loyalty program.

John Heald: Hello everybody, it's John, Brand Ambassador, Carnival Cruise Line, and I'm excited to be here to talk about our enhanced loyalty program.

This is why John Heald, Carnival Cruise Line's popular ambassador, recently addressed the issue on his Facebook page, posting a video stating that the new Loyalty Program is not yet final.

Lee Elia, who worked on the bench of the Mariners in three different stints during his career, passed away at his home in ...

Carnival Cruise Line rep addresses ‘humiliating’ onboard theft incident “A guest wrote to me saying she had ‘been humiliated’ by one of our dining room managers,” Heald shared about ...

The cruise line’s brand ambassador, John Heald, recently showed off one new cabin enhancement on his popular Facebook page that stirred excitement among thousands of the cruise line’s loyal ...

Adventure travel company MT Sobek has appointed Seth Heald as its new CEO. | Heald brings more than two decades of entrepreneurial and operational experience in active travel and wilderness ...