Embedded in the CARE pillar of our strategic plan, we aim to become number one in customer satisfaction for our products and ...

It’s long been known that excellent customer service is critical for companies’ bottom lines, and the numbers continue to support that. Research from The Harvard Business Review found that customers ...

Intel CEO Lip-Bu Tan, speaking to a broad tech ecosystem on Monday at Intel Vision 2025, shared insight into his approach to ...

Customer preferences must be the compass for innovation, and financial institutions must respond to changing needs and ...

KPJ Healthcare Berhad has taken another significant step forward in its commitment to advancing patient-centric ... Together with this, the recent introduction of the KPJ Health System - now ...

These innovations not only enhance the experience at TPC Sawgrass but also align with the PGA TOUR’s Fan Forward initiative — a data-driven, audience-centric approach to delivering what fans ...

Pangilinan-led Manila Electric Company (Meralco) is on a mission to redefine the power distribution and generation landscape through exceptional growth and unwavering commitment to service excellence, ...

To foster a shift to becoming more customer-centric, companies must prioritize a proactive approach, meeting their customers where they are. They must listen, analyze and anticipate customers ...

BARCELONA—Chinese vendor Huawei announced the introduction of AI-centric 5.5G, or 5G-Advanced solutions at the Huawei product and solution launch event during Mobile World Congress (MWC) Barcelona ...