In today’s competitive market, customer loyalty is no longer guaranteed. Research shows that 70% of consumers worldwide have ...

The future of insurance belongs to companies that recognize claims are not just payouts—they are moments of truth that define ...

Prioritising customer-centricity is critical to not only improve retention but also for keeping your business top-of-mind. Too many businesses make assumptions about their customers without taking ...

LISBON, Portugal, March 17, 2025 /CNW/ - DXC Technology (NYSE: DXC), a leading Fortune 500 global technology services ...

Winner of the ETCIO Awards 2025 for Excellence in Technology Implementation - Customer Experience Transformation, Veolia ...

Investing in AI-powered personalization tools can improve recommendations ... Investing in a well-trained, customer-centric workforce ensures consistency in service and enhances brand trust.

Barry brings a proven track record of driving customer-centric growth ... culture comes from giving amazing people the agency to improve customer outcomes." Jackson Noel expressed confidence ...

Introhive, the leading Relationship Intelligence platform is pleased to announce the appointment of Joanna Trimble to the ...

The company was recently honored with the ‘Best Use of Marketing Automation’ award at the E4M MarTech Awards 2024, ...