Effective communication is important in any relationship, especially in the workplace where customers and employees depend on it to be successful. When there is a breakdown between individuals, we ...

As an entrepreneur, you're probably an optimist – someone who sees a glass as half-full, not as half-empty -- but with plenty of room for improvement. Even so, the results of a major report on ...

Forbes contributors publish independent expert analyses and insights. Ann Latham writes about true clarity and its power to transform. On my first day of hiking across Provence with my partner, our ...

Email is a convenient channel for office communication, but its easy availability and frequent use make miscommunication nearly unavoidable. Even the most carefully crafted and well-intentioned ...