Experts say the wave in hiring of Title VI staff mirrors a similar surge in the early 2010s, when institutions changed how ...

The legislation would have established a centralized complaint process granting the state board of education explicit ...

Buildout of staff and filing process has occurred in tandem with allegations of abuse or neglect from within state prisons ...

A new survey shows employee complaints are at record levels, and urges human resources chiefs to firm up policies for ...

The High Court of Karnataka has said that it expects the State government to take steps at the earliest to frame rules for ...

The College of Physicians and Surgeons of Manitoba has implemented an ‘analytics’ unit, which will triage complaints as soon ...

The number of clients complaining to the Solicitors Regulation Authority about its failure to retrieve their documents after ...

Data shared by the Texas Department of Insurance (TDI) on Thursday shows auto insurance complaints have increased 10% since ...

Are you prepared to properly deal with a harassment complaint in your workplace? The "ostrich" defense — burying your head in ...

Lakeland Downtown Development Authority (LDDA) discussed the incident involving conservative personality Kaitlin Bennett and ...

A performance audit of the Arizona Acupuncture Board of Examiners found multiple areas in need of improvement, including concerns with license renewals, record keeping and complaint resolution ...

This month, three publications offered stark lessons on complaint-handling within social housing. Collectively, they must be read as an urgent call for action, but it is not all doom and gloom.