Built with a structured yet flexible framework, the SAM Program allows CSPs to align globally while honoring the unique ...

Eighty-three percent of consumers feel more loyal to brands with quicker and better complaint resolutions, based on a study by global ... by HubSpot, a customer relationship management platform ...

With a robust background spanning 25 years in global customer management, digital transformation, and workforce optimization, Thorlichen is set to enhance CenTrak’s customer experience initiatives.

Corbin "did a fantastic job building up the global customer management and the global vendor management programs," Bast said. He noted that he hopes to continue that success by working with ...