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Introduction To Robust Design (Taguchi Method): Increase Productivity and Customer Satisfaction
The Robust Design method, also called the Taguchi Method, pioneered by Dr. Genichi Taguchi, greatly improves engineering ...
Globe Gazette1d
Winnebago Industries’ Barletta, Chris-Craft achieve customer satisfaction excellence
Winnebago Industries announced on Feb. 13 that its marine brands, Barletta Pontoon Boats and Chris-Craft, received 2024 Customer Satisfaction Index (CSI) Awards. They were given by the National Marine ...
InvestmentNews1d
Proactivity is key to client satisfaction, and it's lagging
Proactivity, one of the top-growing "wants" of clients, also proved to be the biggest satisfaction gap. The report showed 45 percent of households nationally rate proactivity as highly important, but ...
The Star Worldwide (English) on MSN2d
Factors Driving Customer Switching Propensity in Banking Sector
Poor customer service leads in driving customer switching propensity in the banking sector.It leads by 47.31 per cent.This is followed by high fees and charges at 45.98 per cent.Findings stress the ...
Renewable Energy World3d
Utility industry trends to watch in 2025
As 2025 unfolds, the utility industry and its workforce stand at a unique crossroads, writes contributor Matthew Smith ...
Publix tied with Trader Joe's as America’s top supermarket
This year, Trader Joe’s and Publix tied for the top spot, each achieving a satisfaction score of 84 out of 100. They were ...