Generative AI is going to reinvent virtually every customer experience and enable entirely new ones that have only been ...

Verizon said an AI assistant for the company's customer service representatives built using Google models had cut down on ...

Understanding what the best customer service ... Human-centered service turns potential complaints into endorsements. I regularly check out reviews for my company. Recently when doing so, I ...

New solution orchestrates and automates customer service ... execution of the Company’s growth strategy; success and growth of the Company’s cloud Software-as-a-Service business; changes ...

'Insta Maids' is the "future of domestic work in India," UC co-founder said. (Representative pic) Home Services firm Urban Company's (UC) latest venture, which promises house help within 15 ...

I mean, sometimes. But don't tell me that's not an extraordinary situation, particularly someone who's as sophisticated as that, as the CEO of a company, that he then learns that someone allegedly ...

Home services company Urban Company recently joined the quick commerce race with a 15-min maid booking. Move over 10-minute groceries delivered at your doorstep. Titled “Insta Maids," the service ...