Competing for pole position as the most awarded travel business, Riviera Travel, a leading cruise and tour operator founded ...

Telecel Ghana has been recognised for its exceptional commitment to customer service, earning the coveted Customer Service Leader in the Ghanaian Telecommunication Sector honour in the 7th Ghana ...

The path to transformation was not without its challenges, as the project required a seamless transition from an established ...

The service department at the Black Diamond Harley-Davidson earned a prestigious Gold Premier Service Award recently.

It’s often said that accounting is the language of business—and that language is typically numbers and data. But for some ...

Factors such as artificial intelligence (AI) and automation, the influence of social media, shifting political climates and ...

He said: “Our providers are integral part of our vision. We are a customer-first company in principles and practice.But our ...

Mazda of Amarillo has been honored with the prestigious "President’s Award" and inducted into the 2024 President’s Club for ...

ParkHub, the leading North American provider of parking software solutions, today announced the acquisition of ElimiWait, the industry-leading softwar ...

Jayne McCaw is living proof that it's never too late for reinvention and a fresh start can lead to extraordinary success.

AI-based customer experience solutions grew 84% year-over-year, and was led by the strong adoption of 8x8 Intelligent Customer Assistant for digital and voice self-service, which increased nearly 130% ...

In today’s business environment, the importance of customer experience and personal relationships cannot be overstated.