In 2025, business growth seeks ways to develop its customer relationship management and the processes involved in it.

By embedding CRM functionality into the new Microsoft Outlook, Avid CRM allows businesses to create an all-in-one tool that combines communication, organization, and relationship management in a ...

David Ricardo, a notable economist of the Smithian tradition, had reasoned in the Labour Theory of Value that the value of a ...

Getting to know each customer’s story helps you serve them better. If you know (through purchase history and feedback) that ...

Franklin Covey continues to post fine results, yet the market fails to properly value their economic future. Read why FC ...

Through my work with large-scale sales organizations, I've identified several critical shifts that characterize the most successful modern customer engagement strategies. And, more importantly, I've ...

ServiceNow CMO Colin Fleming shares why the company is rebranding themselves as a CRM company in the midst of the rapid and significant impact agentic AI is having on the industry. And also shares a ...

The Price to Earnings (P/E) ratio, a key valuation measure, is calculated by dividing the stock's most recent closing price by the sum of the diluted earnings per share from continuing operations ...

Capital One has unveiled a new AI agent that dealers and customers can use to streamline the car-buying experience, enabling ...