At the recent Zendesk Relate 2025 conference, I spent some time with the company’s EMEA CTO, Matthias Goehler, to better ...

Strong channel relationships do tend to benefit your operations and those of your partners, but ultimately, they’re for your ...

Nick Viall revealed he was 'turned on' listening to wife Natalie Joy’s customer service call, calling the moment a sexy ...

Customer service can make or break a dining experience. It can ruin a perfectly delicious meal or brighten up the most basic of take outs. Now, a new survey has revealed the surprising chains ...

A screenshot from the Metro website shows a 'produit d’ici' logo next to orange juice with pulp by Irrésistible. (David Abrahams/CBC) To show support for Canada amid a trade war with the U.S ...

Trump's staffing cuts and office closures are launching Social Security's customer service into chaos. 73 million Americans rely on Social Security to afford essentials. I visited SSA offices and ...

Sky has announced plans to axe 2,000 jobs at its customer service centres and close three of its ten contact centres. The contact centres that will close are Stockport, Sheffield and Leeds Central.

Sky has said 2,000 call centre jobs are at risk under plans to move more of its customer service online. The media and telecoms company plans to close three of its 10 UK customer service centres ...

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...

The Autumn/Winter 2025 season of Shanghai Fashion Week (SHFW) arrives against a volatile economic backdrop in China, as consumer spending has hit historic lows in recent months. And yet shows must go ...

The 2025 NFL Draft is less than five weeks away. For the first time since 1993, every team owns their first-round pick in the upcoming NFL Draft. After the NFL handed out compensatory picks, there ...