Artificial intelligence is at the forefront of transforming customer intelligence, enhancing engagement, and optimizing ...

Social media channels have become an increasingly crucial and largely untapped opportunity for organizations to build relationships with their customers. According to a survey Genesys conducted in ...

As conversational AI becomes more pervasive, organizations face two challenges: to adopt these systems quickly and to ensure ...

Embedded lending’s alignment with modern SMB demands allows it to create a robust loyalty loop – from acquisition by promising a value-added, point-of-need service that puts them first to retention by ...

Generative AI is revolutionizing customer interaction by automating complex conversations that were previously impossible for ...

By Beatriz Marie D. Cruz, Reporter PHILIPPINE businesses must adopt artificial intelligence (AI) tools to meet consumer ...

Former Strictly professional AJ Pritchard has announced his engagement to girlfriend Zara Zoffany after the pair got together in 2022. Appearing on stage at Thursday night's Smiley Awards ...

That customer engagement strategy is likely to be a hybrid model in the future, with reps engaging with HCPs both face to face and remotely, informed by circumstance and HCP channel preference ...

Ever since Kate Middleton was given the engagement ring that once belonged to Princess Diana, it has reignited fascination with the priceless gem. After the first photoshoot that took place when ...

After careful consideration, we rounded up the best places to buy engagement rings: Our top pick overall is Blue Nile, which pairs an impressive diamond selection with first-rate customer service.