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Microsoft is excited to introduce two, first-of-their-kind reasoning agents in Microsoft 365 Copilot: Researcher and Analyst. Learn more.

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Microsoft on Tuesday introduced two new artificial intelligence agents, Researcher and Analyst, for its Microsoft 365 Copilot platform, expanding its use of generative AI to support complex workplace ...

The buzz around artificial intelligence (AI) has transitioned from futuristic speculation to tangible reality, and nowhere is this more evident than in the customer experience (CX) industry.