DeKalb County Water customers are expecting to hear how county officials plan to fix what many are calling a water billing crisis.

DeKalb County water customers were set to see an increase in their water and sewer bills on July 1, but the county has postponed it. The rate hike was halted as the county finalizes a contract for ...

Despite a yearslong effort to address the problems, DeKalb still struggles with billing irregularities and faulty water meter readings.

Equipment malfunctions, imprecise billing systems and human mistakes are causing excessive water bills in DeKalb, according to a report from the county. In some cases, homeowners are receiving ...

DEKALB COUNTY, Ga. - After months of complaints from residents over skyrocketing water bills from the hundreds to the thousands of dollars, DeKalb County officials said starting Tuesday, 8,000 ...

The day before an increased water and sewage rate hit DeKalb County residents’ bills, the county announced they’d delay the 10% price hike.

With the start of the new year, DeKalb County is launching a new water billing system for residents.

A $30,000 water bill is exactly the kind of problem DeKalb County has invested millions of dollars and years of work into preventing.

The county is delaying the increase as the county seeks to finalize “its contract with the Urban League of Greater Atlanta, its customer advocate partner, and completes public education materials,” ...