BEN is built on a security-first AI model, ensuring businesses maintain full control over their data while safeguarding ...

CRM Buyer spoke with QueryPal CEO Dev Nag about how AI-driven CRM tools cut costs, improve support efficiency, and elevate ...

Discover how Adobe’s new predictive AI agents are reshaping customer experience with real-time insights, automation, and ...

AUSTIN, Texas, March 27, 2025 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC ), a leading global CX (customer experience) technology and services innovator for AI-enabled CX, has launched its ...

As the user engages more with Netflix, the company gathers more data about the user’s viewing patterns and can predict ...

What is lead scoring? Discover how it helps prioritize leads, improve sales efficiency, align teams, and boost conversions by ...

sbank has significantly expanded its private banking capabilities by leveraging both physical branch transformations and ...

By adding broad public social media listening, the company expands the Genesys Cloud platform’s existing capabilities beyond direct messaging to unlock deeper understanding of consumer sentiment that ...

Star Media Group, which has a diverse portfolio that includes Malaysia's leading English-language newspaper and news portal, ...

Voice AI is rapidly reshaping customer service and contact centers, ushering in a new era of 24/7 efficiency, personalization, security and scalability. After decades of working in the ...

(BEN) (NASDAQ: BNAI), an innovator in AI-driven customer engagement solutions, today announced its financial results and key business highlights for the fourth quarter and full year ended December 31, ...

For more information about EngageLab and its suite of solutions, visit www.engagelab.com.