The post Experienced Retail Worker Had Met Their Fair Share Of Problem Customers, But This Unusual Interaction Really Took ...

PolyAI has now surpassed $200 million in total funding to power helpful, human-like conversations that transform how ...

Retail AI in 2026 shifts from broad promises to function-specific tools; change management becomes a competitive edge and ...

Retail workers are bracing for the holiday shopping season and its stressed-out customers. Most interactions are pleasant, ...

Spectrum Business helps Brooklyn retail businesses like Rider Gifts grow, enabling seamless e-commerce and team collaboration ...

By adopting Zoom CX solutions capable of combining voice, chat and video in a single platform Cricut was able to dramatically ...

AI agents are beginning to research, compare, and even buy products on behalf of consumers. But as tech companies and ...

A man is facing charges after police said he stole more than $13,000 worth of trading cards from a store in New Kensington.

When we talk about financial wellness in South Africa, the conversation often drifts toward familiar territory: budgeting, ...

In supply planning, optimization is critical. Optimization, another solution used by supply chain software vendors for over two decades, is now considered a form of AI. Optimization works, it delivers ...

If this is where retail security is headed, it could have unwelcome, unintended consequences for millions of Australians.

Criminal gangs are gearing up to carry out industrial-scale thefts in UK high streets and transport hubs this Christmas, ...