It’s common business knowledge that it’s cheaper to retain a current customer than it is to attract a new one. Acquiring new customers costs five to 10 times more than selling to ... find a way to ...

Connected experiences are also the pathway for brands to achieve sustained profitable growth over time. Connected experiences offer customers more relevant and consistent interactions with brands ...

agents are taking over the tedious parts of selling – like sending follow-up emails and scheduling meetings – allowing salespeople to spend more time actually talking with customers.