Rocket Companies, a prominent fintech platform rooted in Detroit, has made headlines with its recent announcement of a definitive agreement to acquire Mr. Cooper Group Inc. in a staggering $9.4 ...

Intel CEO Lip-Bu Tan, speaking to a broad tech ecosystem on Monday at Intel Vision 2025, shared insight into his approach to ...

Zendesk’s new Resolution Platform puts customer-centric outcomes first with AI agents, real-time insights, and a smarter ...

In his mind, that means dominating when it comes to customer service. Hospitality is a central focus for Tazelaar, who says ...

However, such data-centric methods may lack extensibility due to their focus on predefined biases. In this paper, we propose an attention augmented structure-centric bias mitigation method, ...

These innovations not only enhance the experience at TPC Sawgrass but also align with the PGA TOUR’s Fan Forward initiative — a data-driven, audience-centric approach to delivering what fans ...

neglecting the variations in meta structure selection that arise from the unique features and topology of individual nodes. To address this challenge, we introduce a Node-Centric approach to search ...

“We remain dedicated to our integrated strategy, focusing on a customer-centric distribution utility (DU). Quite apart from the conventional view of profits and positive cash flows, our commitment to ...

To foster a shift to becoming more customer-centric, companies must prioritize a proactive approach, meeting their customers where they are. They must listen, analyze and anticipate customers ...