Cigna aims to improve customer relations while keeping a close eye on the bottom line. If it works, other insurers may be ...

In the aftermath of the pandemic, numerous organizations have prioritized cost-cutting measures, often at the expense of customer experience (CX).

This collaboration marks a significant leap for Tata Play in delivering hyper-personalized offers, redefining customer ...

In this news, Exotel partners with Knowmax to revolutionize customer experience by integrating AI-driven knowledge management, boosting agent efficiency.

By consolidating fragmented information into a single, unified view, organizations can enhance customer relationships, ...

YONGIN, South Korea, Feb. 7, 2025 /PRNewswire/ -- GCCL (Global Clinical Central Lab), a leading Korean clinical trial sample ...

Transforming Sales Through the Power of Perspective In the competitive world of sales, success often hinges on one’s ability ...

The Technology Services Veteran Brings 20+ Years of Customer-Focused Experience Leading Global Enterprise Software Deployments for Manufacturing and Distribution SAN FRANCISCO--(BUSINESS ...

Research shows that companies aligned around the customer experience achieve ... My company's research also shows that 64% of client-centric organizations report "significantly higher ROI from ...

Swan Hill Rural City Council is inviting residents to have their say as part of an exciting initiative to transform our ...