Cigna aims to improve customer relations while keeping a close eye on the bottom line. If it works, other insurers may be ...

A great way for executives to hone their communication skills is by having a  coach listen in on their conversations and ...

More businesses are realizing the significant benefits of leveraging external expertise for growth. Historically, many ...

In the aftermath of the pandemic, numerous organizations have prioritized cost-cutting measures, often at the expense of customer experience (CX).

In this news, Exotel partners with Knowmax to revolutionize customer experience by integrating AI-driven knowledge management, boosting agent efficiency.

Priceline has appointed Sejal Amin as Chief Technology Officer, overseeing product engineering, infrastructure, data and ...

Reports Q4 revenue C$5.33B vs. C$5.16B last year. “In the fourth quarter, our team’s relentless pursuit of operational excellence continued to ...

In a move demonstrating just how impactful the ups-and-downs of egg prices have become, Waffle House recently announced it added a 50-cents-per-egg surcharge to customers’ bills. The Georgia-based ...

Transforming Sales Through the Power of Perspective In the competitive world of sales, success often hinges on one’s ability ...

SK pharmteco, a global contract development and manufacturing organization (CDMO), has launched an enhanced analytical testing laboratory specifically dedicated to High Potency Active Pharmaceutical ...

FlairsTech Strengthens Its Global Impact in Digital Solutions.Canada, February 12, 2025 -- FlairsTech, a global Managed ...