Embedded in the CARE pillar of our strategic plan, we aim to become number one in customer satisfaction for our products and ...

Intel CEO Lip-Bu Tan, speaking to a broad tech ecosystem on Monday at Intel Vision 2025, shared insight into his approach to ...

CitizenShipper has already facilitated over 135,000 successful pet shipments (approaching the 150,000 milestone), backed by ...

The future of insurance belongs to companies that recognize claims are not just payouts—they are moments of truth that define ...

Here are four strategies for embracing a customer-centric approach to growth in order to balance acquisition with retention.

After customer churn has been predicted, Fuzzy Z-numbers are used to help make the right decisions on which customers should be retained. This approach enables us to bring in quantitative and ...

As CECOM has shifted toward becoming a more data-centric organization ... These efforts are fully ushering in the collective approach that lines up with the continuous transformation that the ...

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“We remain dedicated to our integrated strategy, focusing on a customer-centric distribution utility (DU). Quite apart from the conventional view of profits and positive cash flows, our commitment to ...

To foster a shift to becoming more customer-centric, companies must prioritize a proactive approach, meeting their customers where they are. They must listen, analyze and anticipate customers ...