Preparing for the 2030 Contact CenterAI is revolutionizing contact centers, enabling businesses to offer highly personalized and efficient customer experiences. To stay competitive, companies must ...

As Shiba Inu (SHIB) inches closer to its next major breakout, speculation is growing over whether its biggest rival, Mutuum Finance (MUTM), could steal the spotlight. A 20x rally for is a bold ...

Fragmentation. Measurement. Standardisation. Privacy. Personalisation. Effectiveness. AI. Digital. Omnichannel. ROI.Did I miss any 2025 buzzwords? The themes surrounding retail media in 2025 are clear ...

Here’s how these three trends will transform retail this year and potentially help companies better engage consumers and ...

Today on Money, a stamp duty reminder for homebuyers and a warning for owners of electric vehicles to act over the next few ...

Predictive analytics is a game-changer for businesses looking to boost their profits. By using data to forecast future trends ...

Microsoft Chief Partner Officer and CVP Nicole Dezen talks company’s 50th anniversary, AI, Copilot, security and more.

A MAJOR pensions company is giving millions of customers an average of £90 each as a bonus. Royal London has said it will ...

This innovation opens doors for transformative changes in how consumers and businesses interact with their financial institutions.