From exploration and production to energy retailing, digital technologies are transforming every link in the energy value ...

to elevate its customer engagement strategy. By integrating Iterable’s AI-powered automation into its customer relationship management (CRM) approach, Fabletics has enhanced personalization ...

CRM Buyer spoke with QueryPal CEO Dev Nag about how AI-driven CRM tools cut costs, improve support efficiency, and elevate ...

CRM is not a separate program, but a central pillar of the entire marketing department and therefore is a strategy, not a solution for data management or direct mailing campaigns. Customer ...

Pegasystems Inc. (NASDAQ: PEGA), The Enterprise Transformation Company TM, today announced Forrester Research has named Pega a Leader in The Forrester Wave TM: Customer Relationship Management (CRM) ...

While finance leaders surveyed currently value customer relationship management tools most, they expect buzzy GenAI to enjoy the highest future investment levels.

The new platform accelerates the deployment of large-scale analytics solutions for manufacturers by providing a centralized system integrated with other smart manufacturing components from Grid ...

“Through Verizon 5G connectivity, we are reimagining the utility ecosystem with cellular connected smart meters that provide the needed insights to help improve grid performance and customer ...

For retailers looking to boost customer engagement and foster long-term loyalty, managing the Rule of 7 with positionless marketing helps brands execute this strategy efficiently.

To add to the presence of the big names at the front of the grid, the Shanghai International ... Sky Sports F1's Karun Chandhok of the likely strategy permutations. "If you have a slam-dunk ...

The ICO said the attack, which began through a customer account that did not have multifactor authentication (MFA) enabled, saw the data of 79,404 people stolen. Among this data were details of ...

Dr Tapan Sahoo is responsible for devising strategies for new-age technology solutions that enhance customer experience, improve operational efficiency using cutting-edge technologies like AI/ML ...