The communications director position previously held by Thornton has been filled by Rebecca Heley, who has transferred from ...

This article explains why integrating multiple AI models is crucial for businesses to remain competitive in the age of AI ...

Processes accelerate an organization’s time to market, allow organizations to adapt to market changes, lead to predictable ...

Ashok Chandra, new MD and CEO of Punjab National Bank, emphasizes customer service, retail lending, and selective corporate ...

In the fast-paced and competitive world of e-commerce, businesses need reliable tools to stay ahead of the game. The right ...

The tween favorite has mastered the art of constant reinvention, explains its vice-president of global marketing, Meghan ...

It’s long been known that excellent customer service is critical for companies’ bottom lines, and the numbers continue to support that. Research from The Harvard Business Review found that customers ...

Successful customer acquisition can often take a lot of trial and error to master. We asked industry experts to share one ...

Amica uses the HyperIntelligence® feature of the Strategy One platform, integrating insights into frontline representative workflows to facilitate high-quality customer care. HyperIntelligence ...

We're excited to see how this partnership will help them drive loyalty and growth, while further demonstrating our momentum in helping leading retailers transform their customer data strategies." ...

Successive Digital, a leading digital transformation company, proudly announces that it has achieved the prestigious AWS ...

to elevate its customer engagement strategy. By integrating Iterable’s AI-powered automation into its customer relationship management (CRM) approach, Fabletics has enhanced personalization ...