The future of customer service will require a strategic blend of human and virtual agents, says Capgemini. The report – ...

The top 5 fastest growing skills that companies in India are hiring for include creativity and innovation (#1), code review ( ...

Pathways Employment Help Centre is celebrating its 40th anniversary this year and helps 2,300 people every year.

Zoom AI Companion expands agentic skills across the entire Zoom platform, using reasoning and memory to take action and orchestrate task ...

The pressure is on to meet customer demand for hosted services but some resellers lack the skills to meet that need ...