Consumers are changing the way they want to buy. And top brands are leaning into those changes to retool and invigorate the ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

Live commerce is not a new concept—it has long existed as dedicated TV shopping channels. However, the trend as we know it ...

As online shopping continues to evolve, the importance of delivering an adaptive CX cannot be overstated. Consumers increasingly expect personalized, frictionless experiences that cater to their ...

Critical milestones in the shopper journey now extend to things like livestreams, shoppable content and payment links within ...

In an age when shoppers are armed with more information and higher expectations, understanding how pricing is perceived isn’t ...

Feb. 7 (UPI) --Fox released a clip from the new episode of Kitchen Nightmares on Friday. The new episode airs Tuesday at 8 p.m. EST. At King's Blu Jam Cafe, Ramsey sees a diner vomiting behind the ...

Taking insights from 1,002 U.S. consumers, ages 18 to 65+, the survey found that online purchases have become second nature to modern consumers, especially through social media. In fact, more than two ...

Amazon is offering big JBL Bluetooth Speaker deals, including a major discount on the ever-popular JBL Clip 5. The JBL Clip 5 Bluetooth Speaker is on sale for $60, instead of $80, for a savings of ...

Templars Square is inviting residents to contribute to a collaborative piece of art on Saturday, January 18. The artwork will aim to reflect what Cowley's community means to its residents.

“Gold Coin” is one of five mannequins on display in the center court of the shopping center that straddles the San Jose/Santa Clara border. There is also a mannequin in the lobby at Santana ...