In a significant step toward modernizing its banking operations, The Bihar State Cooperative Bank Ltd. (BSCB) has entrusted ...

Learn about your Public Service Management Insurance Plan (PSMIP), a mandatory long-term disability plan and optional Life insurance for public service members who are executives or unrepresented or ...

AI is helping to supercharge the connection between businesses and customers, but certain steps are necessary to optimize CSM solutions.

Commissions do not affect our editors' opinions or evaluations. Customer relationship management (CRM) software can help businesses in numerous fields streamline customer interactions, improve ...

Customer service can make or break a business ... customer waiting times is to ensure your agents have the right tools. Workforce management software features can project your future staffing needs.

Similar to document management, Microsoft Project ... Project scored a bit better than Smartsheet on the customer service front: Microsoft Project got 4.2/5 and Smartsheet got 3.8/5.

Today, we’re delighted to announce that Microsoft has been named a Leader in The Forrester Wave™: Customer Relationship Management, Q1 2025. A unified platform for marketing, sales, and service The ...

The operational integration is an attempt to strengthen the integration of community grid staff members and power supply grid staff members. It is also an innovative practice to realize service ...

To access Amazon’s Customer Service Help Page, go to the website landing page and click on "Customer Service" in the top left of the screen. Need a quicker reply? Call Amazon at 1-888-280-4331.

Project Slide Wow integrates with Adobe Customer Journey Analytics (CJA) to automatically generate PowerPoint slides populated with relevant data visualizations and speaker notes. This allows ...

Our ambition is to empower every employee with a Copilot and transform every business process with agents. We’re announcing two new agents that apply this ambition to sales—the revenue engine for ...