It’s long been known that excellent customer service is critical for companies’ bottom lines, and the numbers continue to support that. Research from The Harvard Business Review found that customers ...

CRM magazine presents its seventh annual rundown of the leading companies and hottest trends in customer relationship management.

Datari Ladejo is a multi-jurisdictional trained lawyer with expertise in International Dispute Resolution and Economic Law, ...

sbank has significantly expanded its private banking capabilities by leveraging both physical branch transformations and ...

The Office of the Maryland Comptroller announced Thursday that its launched a new website.Officials say the new modernized ...

Zendesk also announces the Employee Service Suite, an intelligent solution that transforms employee service LAS VEGAS, /PRNewswire/ -- Zendesk, a pioneer in Agentic AI-powered service, announced ...

Generative AI’s capabilities have even extended further, allowing for customization of some product designs and virtual ...

Running a medium-sized business requires the right software tools to streamline operations, enhance productivity, and improve ...

The chargeback process was originally designed over 50 years ago to protect consumers, but as e-commerce merchants will tell ...

Founded in 1999, Salesforce remains one of the world's most popular and trusted software companies. At its core, Salesforce ...