Downsizing at the National Weather Service appears to be part of an effort by Republicans to privatize such agencies. In some ...

The hiring freeze doesn’t apply to military members, or civilian positions dealing with immigration enforcement, national security or public safety.

The water works faces an immense undertaking to replace all lead and some galvanized service lines throughout its system by ...

The Social Security Administration says it has cut the time it takes to answer calls and reduced a backlog of disability ...

The best customer service reps are empathetic, adaptable, and clear communicators—qualities every leader needs in uncertain ...

A study reveals that people exhibiting customer courtesy boost self-esteem and performance among workers, improving overall ...

It's the top debate in self-driving, is Waymo way or ahead, or is Tesla way ahead? Find out why people think these two ...

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