Whether you're dealing with booking changes, cancellations, or refunds, Priceline customer service offers multiple ways to ...

The chargeback process was originally designed over 50 years ago to protect consumers, but as e-commerce merchants will tell ...

President Donald Trump’s nominee to lead the troubled Social Security Administration told senators Tuesday that he would ...

FILE--In an Aug. 30, 2012 file photo people walk past chestnut trees and graves at Pere Lachaise cemetery in Paris. It seems ...

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The Wisconsin BBB says consumers should be aware of fake customer support accounts when posting on social media.

Scammers are creating fake customer service accounts on social media to steal personal information, warns the Better Business ...

Indian consumers are not hesitant to act when faced with poor service: 89% said they would switch to another brand, and 84% ...

Voice AI is rapidly reshaping customer service and contact centers, ushering in a new era of 24/7 efficiency, personalization, security and scalability. After decades of working in the ...

Webex Calling, Cisco’s cloud-based phone system, is receiving new AI features as well. The company today previewed an ...

Health care supplier provides special answers to special problems through diverse inventory and full-spectrum manufacturing services.