cynoteck

Fix Your Customer Relations in 30 Days — The No-Fluff Plan

Improve customer relations in 30 days with a simple, proven system. Learn why businesses lose customers, how to fix response times, build a single source of truth, and use CRM to drive loyalty and ...
IEEE

Designing Prototypes to Encourage Customer Cocreation in the Iterative Process: The Moderating Effects of Demand and Technological Uncertainties

Abstract: The iterative innovation literature recommends a basic prototype strategy because it reduces learning costs. Although customer cocreation during basic prototype iterations is assumed, the ...
TMCnet

When Customers Explode: Turning Call Center Escalations Into Loyalty Opportunities

Learn proven de-escalation techniques and best practices that transform high-stakes customer escalations into resolution ...

Customer service at a crossroads: Why build ‘faster horses’ when what you need is a car?

Customer service is at its own “faster horses vs. automobiles” moment.
WBOY

Freedom Debt Relief hailed as one of the best debt relief companies for performance guarantee, customer service and escalation support

SAN MATEO, Calif., Nov. 12, 2025 /PRNewswire/ -- Freedom Debt Relief, one of the nation's largest debt settlement companies, has earned multiple top honors in 2025, solidifying its standing as one of ...