Believing that key to their success as a business processing organization (BPO) – and as an employer – is employee satisfaction, TTEC has recently invested heavily in the development of new EX ...

It’s the Atlanta carrier’s second-largest profit sharing ever. The country's most profitable airline is also the largest private employer in the metro.

Greenville Water is warning residents about people going door-to-door posing as Greenville Water employees and trying to get into homes.

A former United States Postal Service employee accused of stealing $800 worth of sports cards and attempting to resell them ...

The City of Orangeburg and DPU have named Linda McDaniel and Regina Taylor as Employees of the Year for 2024, praising their ...

Cigna aims to improve customer relations while keeping a close eye on the bottom line. If it works, other insurers may be ...

Situm, a leader in indoor positioning and wayfinding technology for a decade, and HappyOrNot®, a global leader in customer and employee experience management solutions, have signed a strategic ...

The external customer may be king most of the time, but it is the internal customer (the employee) that constitutes the kingmaker through continuous, innovative and agile value creation that keeps ...

In a since-deleted Facebook post, Kunes Buick, GMC of Oak Creek, said it started as a joke between two employees who didn't ...

You might remember taking your turn at show-and-tell in grade school, bringing a favorite toy or book to show to your classmates. Little did you know that you were preparing for a very important ...

It’s not always easy being a public employee. I made this intentional career choice many years ago. My Wisconsin-Stout educated Mom was a Home Economics public school teacher. I learned ...

AI has the power to transform the way CX and marketing leaders drive impact. By prioritizing soft skills, creating space for ...