She wanted an employee to go outside and c**kblock a ... while we can see from the stories that working in customer service requires quite a lot of patience not to lose your cool while dealing ...

It’s not always easy being a public employee. I made this intentional career choice many years ago. My Wisconsin-Stout educated Mom was a Home Economics public school teacher. I learned ...

"Even within a massive monopoly like CenterPoint, occasionally a single individual (two in this case) actually takes responsibility, actually takes action to solve the customer’s problem," David J.

Calie Yeingst has joined Aspire Credit Union as a member service representative at its teller line. Yeingst holds a ...

A paper titled "Generative AI at Work" in the Quarterly Journal of Economics shows customer service workers using artificial intelligence assistance become more productive and work faster. The effects ...

A New Bedford neighbor and long-time Honey Dew Donut employee has been recognized all over social media, as a person who ...

Believing that key to their success as a business processing organization (BPO) – and as an employer – is employee satisfaction, TTEC has recently invested heavily in the development of new EX ...

In recent years, Troup County has been working to improve customer service for county residents, including county employees ...

MIAMI-DADE COUNTY, Fla. – One South Florida Publix employee is earning top marks when it comes to providing good customer service. Customer Service Manager Iliana Ley, who works at the Publix at ...