Sky has said 2,000 call centre jobs are at risk under plans to move more of its customer service online. The media and ...

The company says the planned job losses reflect declining call volumes as customers increasingly use digital technology to ...

Sky is cutting 2,000 call centre staff and replacing them with chatbots, saying people are tired of phoning customer service ...

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Sky, which is owned by US media giant Comcast, plans to close three of its 10 call centres, located in central Leeds, ...

Sky's decision to close its call centre in Stockport with the loss of up to 500 jobs will be "devastating", the town's ...

Coinciding with the commencement of call center operations, union telecom minister Jyotiraditya Scindia inaugurated the Vi ...

Sky will reduce its headcount with its customer call centres by 2,000 as the media group moves its service further towards ...

About 2,000 jobs are to be axed at Sky as part of a shake-up of the media company’s call centres. The company, which is owned ...

Prioritizes faster responses to routine inquiries via automated systems and intelligent call routing; Timely and proficient ...

Sky has announced plans to shake up its call centres in a move which will see around 2,000 jobs put at risk of being lost.

The General Pension and Social Security Authority (GPSSA) has announced a significant upgrade to its call centre, increasing its capacity to handle a greater volume of calls efficiently. This ...