Learn what a CRM database is, key features to look for, benefits, and best practices to help you choose and optimize the right CRM for your business.

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn ...

Organisations that seize the opportunity to innovate will not only stay ahead of the curve but will also set new benchmarks ...

With today’s hectic startup landscape, entrepreneurs always seek technologies that improve operations efficiency and bring ...

The next wave of data management disruption is coming, as AI churns out more unstructured data. Is your stack prepared? The ...

While finance leaders surveyed currently value customer relationship management tools most, they expect buzzy GenAI to enjoy ...

Germany has dozens of dialects, formal and informal speech variations and industry-specific terminology that AI models must ...

Kyndryl is transforming banking with digital-first services, enhancing efficiency, customer experience, and innovation for ...

In today’s competitive market, customer loyalty is no longer guaranteed. Research shows that 70% of consumers worldwide have ...

Luckily, advancing technologies are helping CRM providers pioneer completely new approaches to customer engagement. Virmani notes, for example ... or self-service portals – and has found ...

For example, Less Annoying's reporting ... systems might call for additional equipment. Does the CRM workflow mean the sales or customer service teams will need new PCs, smartphones, or tablets?