A new rumor claims T-Mobile may soon start auditing customer plans to ensure the proper devices are being used with the right ...

The IRS intends to rebuild and strengthen customer service activities ... What Happens During an IRS Tax Audit An audit is less dramatic than it appears in the movies – here's what to expect ...

The IRS will also deploy AI and similar automated technology to improve customer service for taxpayers. However, given a history of biased audit algorithms and other missteps at the agency ...