Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, ...

In Money today: the most complained-about mobile, broadband and pay-TV companies; our latest mortgage guide; and the secret refund you can get on plane tickets worth up to £202; the average cost of a ...

They used to be a tiny part of the business but now all the add-ons, extras and in-flight purchases are a major driver of airlines' profits, writes Adam Maguire.

Saverglass and some of the Australian cans business serve the premium and ultrapremium liquor and wine end-markets. We think revenue is likely to grow above nominal GDP, at about mid-single digits due ...

With e-commerce sales expected to grow again in 2025, the challenge of managing shipping logistics has taken center stage.

A primary advantage of merchant services lies in their ability to ensure hassle-free transactions. With advanced technology, payments are processed quickly, minimizing wait times. Efficient processing ...

Kalmar's financial statements review January-December 2024: Resilient profitability and strong orders in the fourth quarter Orders received increased with 20 percent and totalled EUR 486 (405) million ...

In a discussion with Lewis Howes on Greatness Clips on May 15, 2021, Shark Tank investor and entrepreneur Barbara Corcoran highlighted a key challenge in sales: customers often do not truly know what ...

Direct customer feedback is the best indicator of a company’s overall performance. When you actively engage with your customers, you quickly learn of their likes and dislikes, which gives you the ...

Stop wasting time doing tasks a robot could happen. Put AI agents to work in your business, and watch it grow to new heights.

If it were like most companies on the losing end of a boom and bust cycle, Schwazze could just turn to the US bankruptcy ...

Vertical Growth, Geographic Expansion, Industry Recognition and Transformative Technologies Drive Unprecedented Success ...