The chargeback process was originally designed over 50 years ago to protect consumers, but as e-commerce merchants will tell ...

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Sachin Jha, a product marketing manager from Bengaluru, shared his experience on LinkedIn about being forced to close his ...

Customer preferences must be the compass for innovation, and financial institutions must respond to changing needs and ...

After implementing the GPTBots AI customer service solution, Company F achieved remarkable improvements in key performance indicators. Average Response Time Reduced by 90%: Response time is now 15 ...

The supervisor reportedly stated that the workers felt uneasy because the customer insisted on conversing solely in Kannada. This exchange culminated in the cancellation of the cleaning service.

Kamath personally replied, sparking immediate action from his team. They acknowledged the gap in institutional trust, ...

Nithin Kamath not only acknowledged the customer's concern but also took immediate action. Zerodha’s team quickly looked into ...

The other week I made the disturbing discovery that Google Maps thinks the London apartment building I have lived in for the last 19 years is at an address I have never heard of. If you put this ...

Apple has reportedly placed orders for around $1 billion worth of NVIDIA's new GB300 NVL72 AI servers, powered with Blackwell ...

A receiver accuses a Smithville company of operating a pyramid scheme: "It depended on a cycle of misappropriation from which ...

On Thursday, the Office of the Comptroller announced it has upgraded its website, launching new features that will make it ...